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i{background:#22c55e;border-radius:50%;width:9px;height:9px;animation:1.8s infinite crm-pulse;box-shadow:0 0 #22c55e99}.crm-live-pill--small{padding:5px 10px;font-size:12px}@keyframes crm-pulse{0%{box-shadow:0 0 #22c55e8c}70%{box-shadow:0 0 0 8px #22c55e00}to{box-shadow:0 0 #22c55e00}}.crm-kpis{flex-wrap:wrap;align-items:stretch;gap:8px;display:flex}.crm-kpis__label{letter-spacing:.08em;text-transform:uppercase;color:var(--muted);align-self:center;margin-right:4px;font-size:12px;font-weight:900}.crm-kpi{text-align:left;cursor:pointer;min-width:120px;font:inherit;box-shadow:var(--shadow-sm);background:#fff;border:1px solid #dfe8f1;border-radius:14px;gap:2px;padding:10px 14px;display:grid}.crm-kpi span{color:var(--muted);font-size:12.5px;font-weight:700}.crm-kpi strong{color:var(--text);font-size:24px;line-height:1.1}.crm-kpi:hover{border-color:#b9d3ec}.crm-kpi--active{border-color:var(--navy-700);box-shadow:0 0 0 3px #0d1b2a1a}.crm-kpi--amber strong{color:#b26a00}.crm-kpi--green strong{color:#1b7a47}.crm-kpi--red{background:#fff8f7;border-color:#f4c7c3}.crm-kpi--red strong{color:#b3261e}.crm-kpi--static{cursor:default;background:#f5f9fd}.crm-flow__top{grid-template-columns:minmax(0,1fr) 360px;align-items:start;gap:16px;display:grid}.crm-map{z-index:0;border:1px solid #e3ebf4;border-radius:12px;height:430px;margin-top:12px;overflow:hidden}.crm-flow__techs{flex-direction:column;max-height:540px;display:flex}.crm-techs{gap:8px;padding-right:2px;display:grid;overflow-y:auto}.crm-tech{text-align:left;font:inherit;cursor:pointer;background:#fff;border:1px solid #e3ebf4;border-radius:12px;gap:4px;padding:11px 12px;display:grid}.crm-tech:disabled{cursor:default;opacity:.78}.crm-tech--online:hover:not(:disabled){background:#f6faff;border-color:#93c5fd}.crm-tech__head{align-items:center;gap:8px;display:flex}.crm-tech__head strong{color:var(--text);flex:1}.crm-tech__dot{background:#cbd5e1;border-radius:50%;width:10px;height:10px}.crm-tech--online .crm-tech__dot{background:#22c55e;box-shadow:0 0 0 3px #22c55e2e}.crm-tech__state{color:var(--muted);background:#f1f5f9;border-radius:999px;padding:2px 8px;font-size:11.5px;font-weight:800}.crm-tech--online .crm-tech__state{color:#1b7a47;background:#e9f7ef}.crm-tech__line{color:var(--muted);font-size:13px}.crm-tech__line b{color:var(--text)}.crm-kanban{grid-template-columns:repeat(5,minmax(200px,1fr));gap:10px;padding-bottom:4px;display:grid;overflow-x:auto}.crm-kanban__col{background:#f6f9fc;border:1px solid #e3ebf4;border-top:4px solid;border-radius:12px;align-content:start;gap:8px;min-height:160px;padding:10px;display:grid}.crm-kanban__head{color:var(--text);justify-content:space-between;align-items:center;font-size:14px;font-weight:800;display:flex}.crm-kanban__head em{color:var(--muted);font-size:12px;font-style:normal;font-weight:600}.crm-kanban__head b{text-align:center;color:#fff;border-radius:999px;min-width:26px;padding:2px 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button{border:1px solid var(--border);cursor:pointer;background:#fff;border-radius:8px;width:34px;height:32px;font-size:15px}@media (width<=1200px){.crm-flow__top{grid-template-columns:1fr}.crm-flow__techs{max-height:none}}.crm-state{color:#64748b;white-space:nowrap;background:#f1f5f9;border-radius:8px;padding:3px 9px;font-size:12px;font-weight:800}.crm-state--on{color:#1b7a47;background:#e6f6ee}.crm-presence{color:#64748b;white-space:nowrap;background:#f1f5f9;border-radius:999px;align-items:center;gap:6px;padding:3px 9px;font-size:13px;font-weight:800;display:inline-flex}.crm-presence i{background:#cbd5e1;border-radius:50%;width:8px;height:8px}.crm-presence--on{color:#1b7a47;background:#e9f7ef}.crm-presence--on i{background:#22c55e}.crm-cust--inactive{opacity:.7}.crm-role{color:#3949ab;white-space:nowrap;background:#eef2ff;border-radius:8px;padding:3px 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